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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krave Naae

October 23, 2025

5  out of  5
rating by Krave Naae
"Pam is amazing! She’s always friendly, professional, and quick to help with any questions. Highly recommend her for all your insurance needs!"
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Alida

October 22, 2025

5  out of  5
rating by Alida
"Ms. Pam was absolutely amazing! She was so knowledgeable and patient throughout the entire process. She took the time to explain everything clearly and made sure I was well taken care of in getting the best car insurance rate possible. I truly appreciate her professionalism and kindness she made the experience easy and stress-free. Highly recommend Ms. Pam to anyone looking for great service and genuine care!"
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Nancy Isaac

October 22, 2025

5  out of  5
rating by Nancy Isaac
"I just spoke with the insurance adjuster her name is Miss Pam, and I would like to thank her for helping me with my insurance situation, she has helped me where I could not help myself! Please thank her for me and if they were 10 Stars I would give them to Pam you guys are great!"
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Gigi Jones

October 22, 2025

5  out of  5
rating by Gigi Jones
"Wonderful experience and Carole Simmon was great!"
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Bobby Card

October 20, 2025

5  out of  5
rating by Bobby Card
"Pam is awesome and she always there when I need help or have any questions"
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Jaime Green

October 16, 2025

5  out of  5
rating by Jaime Green
"Pamela Bowles is absolutely excellent! From day one, she has been incredibly knowledgeable, responsive, and thorough. Anytime I have a question, no matter how big or small, Pamela takes the time to explain everything clearly and find quick, effective solutions. She has gone above and beyond for me multiple times, especially when it comes to policy changes, making the process seamless and stress-free. What I appreciate most is that Pamela never makes you feel rushed or like just another customer. She genuinely cares, listens, and makes sure every detail is handled with care. Her professionalism combined with her approachable and kind personality makes working with her a true pleasure. If you’re looking for someone who will not only meet your needs but exceed them, Pamela is the person you want on your side. I cannot recommend her enough!"
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Kierra Williams

October 16, 2025

5  out of  5
rating by Kierra Williams
"If I can give 10 stars I would!!!! Today I received top notch customer service from starting my quote online till finishing it up with a lovely agent (Carole Simon). She provided details information regarding the quote I chose to finding me good deals and discounts. She walked me through the whole setup and process to sign online documents. Carole made sure all my questions were answered before ending the call. I’m more than satisfied with my new coverage rate. I recommend using them as your new insurance agent. Thank you again Carole and Buddy!!!"
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Velicia Weldon

October 8, 2025

5  out of  5
rating by Velicia Weldon
"I've has the pleasure to work with Pam on numerous occasions. She's the best and always takes care you!"
We responded:
"Hi Velicia! You know we always look forward to serving your needs, it is our pleasure! Thank you for taking the time to leave your comments on the level of Pamala's service! take Care! BD"
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peter nwanze (Dr. PeeCee)

October 6, 2025

5  out of  5
rating by peter nwanze (Dr. PeeCee)
"Carole Simon"
We responded:
"Thanks, Doc, for taking the time to leave your 5-Star rating! It's truly our goal to deliver this caliber of service to you on each and every call. Both Carole and the team thank you! BD"
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Courtney Elliott

September 30, 2025

5  out of  5
rating by Courtney Elliott
"Carole Simon was an amazing agent. She was very kind and helpful. She made my day!"
We responded:
"Hi Courtney! Know that you made Ms. Carole smile with your comments! We appreciate you trusting us with your insurance and financial needs, and it's always our pleasure to serve you! BD"
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Marc Chavenet

September 29, 2025

5  out of  5
rating by Marc Chavenet
"Carole Simon is a very nice, knowledgeable, and convincing, and caring agent. We have dealt with her for quite some time for various insurances. She is diligent in what she does."
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Jasper Dawkins

September 26, 2025

5  out of  5
rating by Jasper Dawkins
"Carole Simon was very professional,very good at Her job and very Helpful!!"
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Allen Harris

September 26, 2025

5  out of  5
rating by Allen Harris
"Carole Simon was a great representative very understanding and helpful to find best possibly outcome and I’m very thankful for her n advise everybody go get state-farm"
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Michelle M

September 9, 2025

5  out of  5
rating by Michelle M
"Buddy, Carole, Pam and team are very responsive and concerned about the needs of their clients. I am grateful for their support to help me identify the best coverage for my needs."
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Monica Carter

September 2, 2025

5  out of  5
rating by Monica Carter
"PAMELA BOWLES!! That's it, that's all!! If you're ever having an issue Pam is who you need on your side! She is willing to go the extra mile to ensure your issue is resolved. She's an angel! I cannot say enough about her character. She is truly a kind and caring soul."
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Ms.Alicia Harrison

August 31, 2025

5  out of  5
rating by Ms.Alicia Harrison
"This company has really helped me out. From talking to Mrs pamala and Mrs Chrystal on filing a claim. They both was very helpful"
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david “Mac”

August 30, 2025

5  out of  5
rating by david “Mac”
"Carol Simon is a kind and smart agent that we can depend on very intelligent, delightful person a real people person I trust carole"
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Dane MFT

August 29, 2025

5  out of  5
rating by Dane MFT
"I want to say a few things about one of your agents. Mrs. Carole Simon has been consistent in all the interactions of service she has provided for me and my family over the last 18 months. I was a State Farm customer for more than 22 years. I switched to USAA back in 2018 because of a poor customer service with another State Farm Office. However, since my return in 2021 your office agents have been on top of things. Mrs. Carole Simon is dynamic. There are several things that ignites her customer service. For starters, she has a phenomenal attitude. Also, her amicable telephone engagement, she listens to your concerns in order to provide a solution. Her knowledge of the products you offer is awesome and the follow through is stupendous. She is the key reason for my choice to bundle home and auto. The detailed explanation of key coverage items for my home was identified and explained with such transparency it made my decision easy. Please share my review with her and your staff as a source of encouragement. My Regards!"
We responded:
"Thank you for your powerful feedback! Our goal is to provide exactly the caliber of service you detailed above on each and every call or visit! Trust me, it means a great deal to Carole to know that she was able to deliver in the many ways you articulated above. My team and I have a passion for assisting people in managing the risks that are associated with everyday life, it's what we do! Carole is indeed awesome, I agree! BD"
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Jose Carlos Vincent

August 28, 2025

5  out of  5
rating by Jose Carlos Vincent
"Ms Carole Simon was very helpful to me. State farm needs more people like her."
We responded:
"Jose, thank you for taking the time to provide us with your feedback! I will certainly let Carole know that she was able to deliver excellent customer service to you and know that she will really appreciate your comments! Carole is indeed a superstar! Thanks for choosing us to provide for both your insurance and financial needs! BD"
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[ THREE AM ]

August 25, 2025

5  out of  5
rating by [ THREE AM ]
"Pam has given me the best service I could ask for. Every time I had a question she NEVER made me feel dumb or as if I were an inconvenience ! We’re able to take our time over the phone exploring policies & concerns that truly make a difference. I never knew how important life insurance was until she broke it down for me A-Z. Pam makes something seemingly boring & tedious as insurance feel like a walk in the park- how refreshing ! 6 Stars ! <3"
We responded:
"We very much appreciate your feedback and I can tell you that it means everything to Pam to know that she was able to provide you with excellent service! Thank you for trusting us with the responsibility of providing insurance and financial services to you and your family! BD"
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Brenda Diggs

August 20, 2025

5  out of  5
rating by Brenda Diggs
"I really appreciate the help that's given when I need it, thanks you Ms Pam for being so kind and helpful."
We responded:
"Thanks, Ms. Brenda, for taking the time to provide this review! We work every day to consistently provide exceptional service, and Pamala plays a huge role in making this happen! It's always our pleasure to serve you! BD"
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Jasmin Schneider

August 9, 2025

5  out of  5
rating by Jasmin Schneider
"It’s great"
We responded:
"Hey, thanks Jasmin for taking the time to let us know how we're doing! It means a lot to us! It's always our pleasure to serve you! BD"
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Pierre Cheelton Pisiwann International (PISIWANN)

July 21, 2025

5  out of  5
rating by Pierre Cheelton Pisiwann International (PISIWANN)
"Mrs. Pam is truly a gem! She’s knowledgeable, patient, and always goes above and beyond to make sure everything is clear and handled with care. Her professionalism and kindness made the whole insurance process smooth and stress-free. Highly recommend her at State Farm!"
We responded:
"We thank you for this review! We strive to provide top quality service on each opportunity to do so! Your feedback reinforces our desire to adhere to a "higher standard" of performance. ...And I agree - Pamala is awesome! :)"
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Natasha Davis

August 15, 2024

5  out of  5
rating by Natasha Davis
"Ms.pam is the best she works with you and truly understands the customers"
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Te Mck

June 17, 2024

5  out of  5
rating by Te Mck
"Been with Buddy Drakeford for some years now and it has been a time, they take of me and I wouldn’t trade them for nothing!!!"